Typically I travel this route every year for the last 6 years, and this was my third trip with British Airways. While different people have different experiences, I wanted to share that I have mixed reviews both are great - one can be use as feedback while the other for pat on BA's backs!
The first flight from BLR-LON was chaotic, and as mentioned by others on this site, most food options were exhausted by the end of the flight. I dont complain because I got my choice food which was what was left for everyone. The flight staff had some really courteous people while some were pretty snobbish.
The second filght is really what's worth mentioning - It was the most cheerful flight I have been on! Yes "cheerful" - flight attendant Angeliki was so entertaining and kept all of us in such great humor, the pains of being on a second leg of a 24 hr journey was not felt. Also worth mentioning are the other staff members who were equally cheerful and enjoyed their jobs. We need more such people onboard please! BA 287 flying on 9th of May 2014 - fantastic flight. Also such a smooth landing by the pilot! Mighty impressed with this one! Food was okay - I loved the Lily O Brien chocolate mousse the best! Please don't take that of your menu.
Entertainment - Its high time BA upgrades its entertainment systems. The audio was lousy, and nothing was clear or audible even on the highest volume against the aircraft sounds.
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